Sample interview questions: Can you share an example of a time when you had to manage a client’s crisis remotely or through teletherapy?
Sample answer:
Certainly! One example of a time when I had to manage a client’s crisis remotely or through teletherapy was when I was working with a client who was experiencing a severe panic attack. The client had a history of panic disorder and had been making progress in their therapy sessions.
During one of our teletherapy sessions, the client suddenly began experiencing intense physical symptoms of panic, such as rapid heartbeat, chest pain, and difficulty breathing. As the client was located remotely, it was crucial for me to effectively manage the crisis and provide the necessary support while not being physically present.
Firstly, I ensured that the client felt safe and comfortable by validating their experience and acknowledging the distress they were going through. I encouraged them to find a quiet and private space where they could focus on their well-being.
Next, I utilized various therapeutic techniques to help the client regulate their emotions and reduce the severity of the panic attack. I guided them through deep breathing exercises to help slow down their breathing and instructed them to focus on grounding techniques, such as identifying five things they could see, hear, and touch in their immediate environment.
Through active listening and empathetic responses, I provided a supportive presence for the client and helped them explore the underlying thoughts and triggers contributing to the pani… Read full answer
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