Sample interview questions: How do you handle situations where a student may have concerns or questions about the curriculum or program structure?
Sample answer:
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Address concerns promptly and empathetically. Acknowledge the student’s concerns and express understanding of their perspective. Use active listening skills to demonstrate engagement and a desire to help resolve their issue.
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Provide clear and accurate information. Thoroughly explain the curriculum, program structure, and any relevant policies or procedures. Provide specific examples and case studies to illustrate the practical application of the material.
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Highlight the flexibility and customization options. Discuss any opportunities for students to tailor the program to their individual needs or interests. This can include options for choosing electives, specializing in a particular area, or pursuing independent study projects.
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Connect students with faculty and staff. If the student has specific questions or concerns related to the coursework, connect them with the appropriate professor, advisor, or program director. This allows students to get direct input from those who are most knowledgeable about the program…. Read full answer
Source: https://hireabo.com/job/7_0_47/Admissions%20Counselor