Sample interview questions: How do you approach working with clients who may have experienced discrimination or social exclusion?
Sample answer:
- Demonstrate empathy and understanding. Listen actively to clients’ stories and experiences without judgment. Validate their feelings and acknowledge the challenges they have faced.
- Build trust. Establish a strong rapport with clients by being genuine, reliable, and supportive. Maintain confidentiality and respect clients’ privacy.
- Educate yourself about discrimination and social exclusion. Stay up-to-date on current events and research related to discrimination and social exclusion. Understand the historical and societal factors that contribute to these issues.
- Challenge assumptions and biases. Be aware of your own biases and assumptions and how they may impact your work with clients. Challenge stereotypes and prejudices that may exist within the community or organization.
- Advocate for clients’ rights. Speak up on behalf of clients who are experiencing discrimination or social exclusion. Ensure that they have access to the resources and services they need.
Source: https://hireabo.com/job/7_1_8/Human%20Services%20Assistant