Sample interview questions: How do you ensure that participant feedback or review sessions are conducted in a supportive and constructive manner?
Sample answer:
- Establish clear guidelines and expectations: Provide participants with a structured agenda and ground rules for the session, emphasizing confidentiality, respect, and open communication.
- Create a welcoming and inclusive environment: Set up a comfortable and private space, use inclusive language, and welcome all perspectives.
- Actively listen and acknowledge: Encourage participants to share their thoughts and experiences, paying attention to both positive and negative feedback. Repeat or paraphrase responses to ensure understanding.
- Focus on the constructive: Guide conversations towards identifying areas for improvement rather than solely dwelling on complaints. Use open-ended questions to explore participants’ rationale and perspectives.
- Separate facts from opinions: Help participants distinguish between objective observations and subjective impressions. Encourage them to p… Read full answer
Source: https://hireabo.com/job/7_0_31/Clinical%20Research%20Coordinator