Can you describe a time when you had to deal with a low response rate in a web-based survey? How did you address it?

Sample interview questions: Can you describe a time when you had to deal with a low response rate in a web-based survey? How did you address it?

Sample answer:

Addressing a Low Response Rate in a Web-Based Survey

In a recent web-based survey, I encountered a lower response rate than anticipated. To address this issue, I implemented the following strategies:

  • Analyzed survey design: I reviewed the survey instrument to identify potential reasons for low response rates, such as survey length, complexity, or lack of incentives.

  • Extended the survey period: By providing additional time for participants to complete the survey, I increased the window of opportunity for responses.

  • Personalized reminder emails: I sent personalized emails to non-responders, reminding them of their pending survey participation and expressing appreciation for their time.

  • Recruited through multiple channels: I expanded the recruitment efforts by reaching out to participants through various channels, such as social media and email lists, to incre… Read full answer

    Source: https://hireabo.com/job/7_1_10/Survey%20Researcher

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