Sample interview questions: Have you ever conducted research on the effects of technology-mediated communication on human performance? If yes, what were your findings?
Sample answer:
Yes, I have conducted extensive research on the effects of technology-mediated communication on human performance. My findings suggest that the use of technology in communication can have a significant impact on various aspects of human performance, both positively and negatively.
Positive Effects
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Increased Collaboration: Technology-mediated communication tools like video conferencing, instant messaging, and online collaboration platforms facilitate real-time communication and information sharing among team members, regardless of their geographical locations. This enhances collaboration, promotes collective problem-solving, and leads to improved decision-making.
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Enhanced Accessibility: Technology-mediated communication makes communication more accessible for individuals who may have difficulties with traditional face-to-face interactions. For example, people with disabilities or those working in remote locations can use these tools to actively participate in discussions and contribute their ideas.
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Time Efficiency: Technology-mediated communication can save time by eliminating the need for physical travel and reducing delays associated with traditional communication methods. This allows individuals to engage in multiple conversations simultaneously, multitask, and respond to queries promptly, thereby increasing overall productivity.
Negative Effects
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Reduced Nonverbal Cues: In technology-mediated communication, the absence of physical presence limits the transmission of nonverbal cues, such as facial expressions, body language, and tone of voice. This can lead to difficulties in interpreting emotions and intentions accurately, which may result in misunderstandings and misinterpretations.
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Increased Cognitive Load: The use of multiple communication channels and devices can impose a higher cognitive load on individuals. The constant need to switch … Read full answer
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