Sample interview questions: Can you discuss a time when you used human factors principles to improve the user experience of an e-learning platform?
Sample answer:
In my role as a human factors psychologist, I recall a notable project where I applied human factors principles to significantly enhance the user experience of an e-learning platform.
Context:
The platform was experiencing low engagement and high dropout rates. Users reported difficulties in comprehension, navigation, and motivation.
Human-Centered Approach:
- User Research:
-
Conducted in-depth interviews and observations to gather insights into user needs, expectations, and pain points.
-
Cognitive Load Theory:
-
Redesigned the platform’s interface to reduce cognitive load by simplifying navigation, chunking content effectively, and providing visual support.
-
Motivation Theory:
-
Implemented gamification elements to make the learning process more engaging and rewarding. Introduced social features to foster a sense of community and competition.
-
Usability Testing:
-
Performed multiple iterations of user testing to gather feedback and iteratively improve the platform’s design and functionality.
-
Read full answer Source: https://hireabo.com/job/7_0_18/Human%20Factors%20Psychologist