Sample interview questions: What strategies do you use to establish trust and build rapport with clients?
Sample answer:
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Active Listening: Demonstrate genuine interest in clients’ concerns and experiences by giving them your undivided attention, maintaining eye contact, and displaying body language that conveys empathy and understanding.
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Empathy and Non-judgmental Attitude: Show compassion and understanding towards clients’ emotions, experiences, and perspectives, regardless of whether you agree with them or not. Avoid making judgments or criticisms that may hinder trust-building.
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Confidentiality and Privacy: Assure clients that their personal information and communications with you will be kept confidential, creating a safe and secure space for open and honest dialogue.
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Transparency and Honesty: Be transparent about your role, responsibilities, and limitations. Avoid making promises you cannot keep, and be honest with clients about potential challenges or limitations in the helping process.
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Respect for Diversity and Individual Differences: Acknowledge and appreciate the unique experiences, backgrounds, and identities of clients. Demonstrate cultural sensitivity and avoid stereotypes, biases, or assumptions that may alienate or marginalize clients.
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Effective Communication: Use… Read full answer