What strategies do you use to establish trust and build rapport with clients?

Sample interview questions: What strategies do you use to establish trust and build rapport with clients?

Sample answer:

  • Active Listening: Demonstrate genuine interest in clients’ concerns and experiences by giving them your undivided attention, maintaining eye contact, and displaying body language that conveys empathy and understanding.

  • Empathy and Non-judgmental Attitude: Show compassion and understanding towards clients’ emotions, experiences, and perspectives, regardless of whether you agree with them or not. Avoid making judgments or criticisms that may hinder trust-building.

  • Confidentiality and Privacy: Assure clients that their personal information and communications with you will be kept confidential, creating a safe and secure space for open and honest dialogue.

  • Transparency and Honesty: Be transparent about your role, responsibilities, and limitations. Avoid making promises you cannot keep, and be honest with clients about potential challenges or limitations in the helping process.

  • Respect for Diversity and Individual Differences: Acknowledge and appreciate the unique experiences, backgrounds, and identities of clients. Demonstrate cultural sensitivity and avoid stereotypes, biases, or assumptions that may alienate or marginalize clients.

  • Effective Communication: Use… Read full answer

    Source: https://hireabo.com/job/7_0_25/Social%20Worker

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