Sample interview questions: Share an example of when you had to advocate for a client’s access to healthcare or medical services.
Sample answer:
During my tenure as a social worker, I encountered a memorable case that demanded my unwavering advocacy for a client’s access to crucial medical services.
The client, an elderly woman named Mrs. Jones, was suffering from a debilitating and complex medical condition that required specialized care. Despite having health insurance, she faced numerous obstacles in obtaining the necessary medical services. The insurance company denied coverage for certain treatments, citing preexisting conditions, while the hospital bureaucracy proved to be a maze of obstacles and delays.
Recognizing the urgency of the situation, I embarked on a multifaceted advocacy campaign. I meticulously reviewed Mrs. Jones’ medical records and insurance policy, identifying areas where the denial of coverage was unjustified. I then prepared a comprehensive appeal, outlining the medical necessity of the withheld treatments and presenting evidence to refute the insurance company’s claims.
Simultaneously, I reached out to the hospital administrator, advocating for expedited care and coordination of services. I highlighted Mrs. Jones’ declining health and emphasized the importance of timely intervention. I also enlisted the support of community organizations and legal aid, ensuring that Mrs. Jones had access to all available resources.
Through persistent advocacy and collaboration with various stakeholders, I was abl… Read full answer