Sample interview questions: Can you describe a time when you had to make difficult decisions or prioritize competing crises?
Sample answer:
As a Crisis Counselor, there have been numerous instances where I have had to make difficult decisions and prioritize competing crises. One such situation that comes to mind involved a situation where I had multiple clients in immediate crisis, all requiring my attention simultaneously.
In this particular scenario, I had to first assess the severity of each crisis and determine the level of immediate risk to each individual. This involved conducting a quick but thorough evaluation of their psychological state, level of distress, and any potential danger they might be facing. It was crucial to prioritize those who were at immediate risk of harm or danger to themselves or others.
Once I identified the level of risk, I employed a systematic approach to address each crisis efficiently. This included identifying the most pressing issues that needed immediate attention and devising a plan of action for each client. I also made sure to communicate clearly with each individual, explaining the steps we would be taking and the order in which we would address their crises.
In order to manage competing crises effectively, I utilized my training in crisis intervention techniques and drew upon my experience to make informed decisions. I relied on my ability to remain calm, focused, and objective, even in high-pressure situations. Additionally, I kept in mind the ethical considerations of confidentiality and informed consent, ensuring that I respected the boundaries of each client while providing them with the necessary support.
To excel in this role, it is essential to have excellent communication and organizational skills… Read full answer