Sample interview questions: How do you handle situations where an interviewee is uncooperative or hostile?
Sample answer:
Handling Uncooperative or Hostile Interviewees
As a forensic interviewer, it is crucial to possess the skills to effectively handle uncooperative or hostile interviewees. Here are some strategies to navigate these challenging situations:
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Establish rapport and build trust: Approach the interview with a calm and empathetic demeanor, and try to establish a connection with the interviewee. Explain the purpose of the interview clearly and respectfully, and emphasize the importance of their cooperation.
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Listen attentively and acknowledge their perspective: Allow the interviewee to express their concerns or frustrations without interrupting. Listen attentively and acknowledge their viewpoint, even if you disagree. This shows that you value their feelings and perspectives.
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Use open-ended questions and active listening: Ask open-ended questions that encourage the interviewee to elaborate on their responses. Use active listening skills, such as nodding, paraph blijktasing, and summarizing, to demonstrate that you are fully engaged in the conversation.
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Identify and address underlying emotions: Recognize that hostility or uncooperativeness may be a defense mechanism to conceal underlying emotions. Gently inquire about their feelings and provide opportunities for them to express themselves.
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Respect their boundaries and give them time: Allow the interviewee to take breaks if necessary and respect their need for space. Sometimes, individuals may need time to calm down or process… Read full answer
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