Sample interview questions: How do you handle situations where an interviewee’s emotions may affect their ability to provide accurate information?
Sample answer:
Managing Emotional Responses in Forensic Interviews
- Establish a Safe and Supportive Environment:
- Create a non-judgmental and confidential setting.
- Use active listening to acknowledge and validate the interviewee’s emotions.
-
Provide reassurance and support, emphasizing that the focus is on gathering accurate information.
-
Understand the Impact of Emotions on Memory:
- Emotions can impair memory retrieval and increase susceptibility to suggestion.
- Use techniques such as cognitive interviewing to minimize the influence of emotions on recall.
-
Allow for breaks or pauses to regulate emotions and manage stress.
-
Use Calming Techniques:
- Employ deep breathing exercises or provide a quiet space for the interviewee to compose themselves.
- Offer water or snacks to help regulate blood sugar levels and reduce agitation.
-
Use a soothing tone of voice and avoid confrontational or accusatory language.
-
Model Emotional Regulation:
- Display patience and understanding in your own demeanor.
- Avoid getting caught up in the interviewee’s emotional state.
-
Use self-disclosure to normalize the experience and show that it’s okay… Read full answer
Source: https://hireabo.com/job/7_0_41/Forensic%20Interviewer