Sample interview questions: Can you describe a time when you had to handle a situation involving a client with a history of involvement in the criminal justice system?
Sample answer:
As a Social Services Manager, I have encountered several situations involving clients with a history of involvement in the criminal justice system. One such instance that stands out was the case of David, a client who had recently been released from prison after serving time for drug-related offenses.
Upon David’s release, my team and I collaborated to develop a comprehensive care plan tailored to his specific needs. This plan included connecting him with community resources for housing, employment, and substance abuse treatment. Additionally, we provided counseling and support to help him navigate the transition back into society.
One of the challenges we faced with David was his initial reluctance to engage in treatment. He had a history of distrust towards authority figures and expressed skepticism about the effectiveness of therapy. To overcome this barrier, we approached David with empathy and understanding. We spent time building rapport with him and actively listened to his concerns. Gradually, he began to trust us and became more receptive to our support.
Source: https://hireabo.com/job/7_0_44/Social%20Services%20Manager