Sample interview questions: Describe a project where you had to adapt your research methods due to unforeseen circumstances.
Sample answer:
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Project Title: Evaluating the Usability of a New Mobile Banking App
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Objective: Assess the user experience of a newly developed mobile banking app and identify areas for improvement.
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Initial Research Methods:
- Contextual Inquiry: In-person interviews with users in their homes to observe their interactions with the app.
- Focus Groups: Group discussions to gather insights on user preferences and pain points.
- Surveys: Online surveys to collect quantitative data on user satisfaction and usage patterns.
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Unforeseen Circumstances:
- COVID-19 Pandemic: The pandemic forced us to shift from in-person research methods to remote methods.
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Adaptations:
- Remote Interviews: Conducted virtual interviews via video conferencing platforms to maintain participant safety.
- Online Focus Groups: Utilized online platforms to facilitate group discussions and ensure inclusivity.
- Digital Surveys: Created and distributed online surveys through email and social media channels.
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Benefits of Adaptations:
- Increased Accessibility: Remote methods enabled us to reach a wider range of participants, including those in remote areas or with mobility challenges.
- Cost-Effectiveness: Remote methods eliminated travel and venue expenses, resulting in reduced research costs.
- Time Efficiency: Online methods allowed for efficient data collection and analysis, expediting the research process.
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Challenges Encountered:<... Read full answer
Source: https://hireabo.com/job/7_2_29/User%20Experience%20Researcher