Sample interview questions: How do you address conflicts or disagreements between tenants and landlords as a housing counselor?
Sample answer:
- Listen carefully to both parties’ perspectives.
- Acknowledge the feelings of both parties.
- Help the parties to understand each other’s perspectives.
- Develop a solution that meets the needs of both parties.
- Provide resources and referrals to help the parties to resolve their conflict.
- Follow up with the parties to ensure that the conflict has been resolved.
Additional tips for addressing conflicts between tenants and landlords:
- Be patient and understanding.
- Be impartia… Read full answer