Sample interview questions: How do you address cases where a client is facing housing discrimination based on their race, ethnicity, or national origin?
Sample answer:
Addressing Cases of Housing Discrimination Based on Race, Ethnicity, or National Origin
1. Validate the Client’s Experience:
- Acknowledge the client’s report of discrimination and express empathy.
- Validate their feelings, even if there is no clear evidence of bias.
- Inform the client of their rights under fair housing laws.
2. Gather Evidence:
- Document the client’s account, including dates, times, and specific details.
- Request any written correspondence, emails, or text messages related to the alleged discrimination.
- Consider conducting a site visit to observe the property and interview potential witnesses.
3. Investigate and Analyze:
- Examine the landlord’s or seller’s policies, practices, and marketing materials.
- Compare the treatment of the client to that of similarly situated individuals of different races, ethnicities, or national origins.
- Identify any disparities or inconsistencies that suggest bias.
4. Advocacy and Resolution:
- Negotiate directly with the… Read full answer