Sample interview questions: How do you handle situations when patients or their families disagree with your assessment findings or treatment recommendations?
Sample answer:
Handling Disagreements with Patients and Families
- Maintain Professionalism: Remain respectful and understanding, even when faced with disagreement. Avoid becoming defensive or dismissive.
- Listen Actively: Allow patients and families to express their concerns and doubts. Listen attentively to their perspectives and try to understand their reasoning.
- Empathize: Acknowledge the patient’s and family’s emotions and concerns. Let them know that you understand their perspective and value their input.
- Provide Clear Explanations: Thoroughly explain your assessment findings and treatment recommendations, using clear language and providing evidence to support your reasoning.
- Collaborate: Engage in open dialogue with patients and families. Invite their participation in the decision-making process and consider their feedback.
- Explore Alternative Perspectives: Seek consultation with oth… Read full answer