Sample interview questions: Have you ever conducted usability testing? If so, can you describe your approach and the outcomes?
Sample answer:
As a Human Factors Psychologist, I have extensive experience in conducting usability testing. My approach typically involves:
Planning:
- Defining the testing objectives and user population.
- Selecting appropriate tasks and scenarios based on user goals.
- Establishing performance metrics to measure usability.
Recruitment:
- Recruiting participants who represent the target user population.
- Ensuring diversity in factors such as age, experience, and demographics.
Testing:
- Conducting moderated testing sessions with 5-15 participants.
- Observing participants’ interactions with the system and collecting verbal feedback.
- Using screen recording software to capture user behavior.
- Facilitating discussions to elicit insights and recommendations.
Analysis:
- Transcribing and coding qualitative data to identify patterns and themes.
- Analyzing quantitative data to assess performance metrics and user satisfaction.
- Identifying areas for improvement in terms of usability, functionality, and user experience.
Reporting:
- Summarizing the findings in a detailed rep… Read full answer
Source: https://hireabo.com/job/7_0_18/Human%20Factors%20Psychologist