Sample interview questions: Can you provide an example of a time when you successfully advocated for user-centered design in a project?
Sample answer:
Example of Successful Advocacy for User-Centered Design:
In a recent project involving the redesign of a software application, the team initially focused primarily on technical specifications and functionality. However, as a human factors psychologist, I recognized the importance of understanding and incorporating user needs into the design process.
Advocacy Strategy:
- Emphasized the business value: I presented data demonstrating that user-centered design leads to improved user satisfaction, increased adoption rates, and reduced support costs.
- Built a coalition: I reached out to key stakeholders across the organization, including product managers, engineers, and marketing, to gain support for a user-centric approach.
- Conducted user research: I designed and facilitated user interviews, observations, and usability testing to gather insights into user needs, goals, and pain points.
- Presented findings and recommendations: I presented the research findings to the team, highlighting the implications for the design process. I… Read full answer
Source: https://hireabo.com/job/7_0_18/Human%20Factors%20Psychologist