Can you discuss a time when you used human factors principles to improve the user experience of a financial software?

Sample interview questions: Can you discuss a time when you used human factors principles to improve the user experience of a financial software?

Sample answer:

In a project redesigning a financial software platform for a global investment firm, I employed human factors principles to enhance the user experience, streamlining workflows and boosting productivity.

  1. Task Analysis:
  2. Conducted in-depth task analyses to understand users’ workflow, identifying areas for improvement.
  3. Engaged traders, portfolio managers, and analysts to gather qualitative insights on pain points and unmet needs.

  4. Cognitive Load Assessment:

  5. Evaluated the existing interface’s cognitive load, considering users’ mental processing capabilities.
  6. Identified overly complex features and designed simplified alternatives to reduce cognitive burden.

  7. Mental Model Mapping:

  8. Generated mental models of how users conceptualize financial data and transactions.
  9. Designed intuitive icons, visuals, and layouts that aligned with these mental models, enhancing comprehension.

  10. Visual Design Optimization:

  11. Employed visual hierarchy principles to prioritize relevant information and guide users’ attention effortlessly.
  12. Optimized color coding and font choices to aid in quick visual scanning and decision-making.

  13. I… Read full answer

    Source: https://hireabo.com/job/7_0_18/Human%20Factors%20Psychologist

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