Share an example of when you had to advocate for a client’s rights or access to services.

Sample interview questions: Share an example of when you had to advocate for a client’s rights or access to services.

Sample answer:

During my tenure as a social worker, I encountered a situation where I had to advocate staunchly for a client’s rights and access to services. The client, a 65-year-old woman named Mrs. Harrison, was struggling with severe depression and anxiety following the loss of her husband. She had been receiving treatment at a local mental health clinic, but due to a recent change in her insurance coverage, she was no longer able to afford the co-payments.

Upon learning of Mrs. Harrison’s predicament, I immediately reached out to the clinic’s billing department to inquire about any financial assistance programs that she might be eligible for. Unfortunately, I was informed that there were no such programs available. Undeterred, I contacted the client’s insurance company to appeal the coverage decision. I argued that denying Mrs. Harrison access to necessary mental health treatment wo… Read full answer

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