Sample interview questions: What strategies do you use to build rapport and establish trust with clients and their families?
Sample answer:
- Demonstrate empathy and understanding. Show clients that you understand their perspective and are genuinely interested in helping them.
- Be transparent and honest with clients. Be upfront about your qualifications and experience, and avoid making promises you can’t keep.
- Be patient and respectful. Clients may be experiencing a great deal of stress and anxiety, so it’s important to be patient and respectful of their feelings.
- Be culturally sensitive. Be aware of the client’s cultural background and values, and adapt your approach accordingly.
- Use active listening skills. Pay attention to what clients are saying, both verbally and nonverbally. Ask follow-up questions to show that you are listening and understanding.
- Avoid jargon and technical terms. Use language that clients can easily understand.
- Build a collaborative relationship with clients. Work together with clients to develop goals and strategies for change.
- Empower clients to take control of their lives. Help clients develop the skills and knowledge they need to manage their… Read full answer
Source: https://hireabo.com/job/7_0_34/Applied%20Behavioral%20Analyst