Sample interview questions: How do you handle situations where a patient becomes agitated or uncooperative during an assessment?
Sample answer:
In situations where a patient becomes agitated or uncooperative during an assessment, it is important to approach the situation with empathy, patience, and understanding. As a Neuropsychological Technician, my primary goal is to ensure the well-being and comfort of the patient while obtaining accurate assessment results. Here are some strategies I would employ in such situations:
-
Calming techniques: I would begin by employing various calming techniques to help de-escalate the patient’s agitation. This may involve using a soothing tone of voice, maintaining a calm demeanor, and providing reassurance. Deep breathing exercises or progressive muscle relaxation techniques can also be helpful in reducing anxiety or agitation.
-
Active listening: I would actively listen to the patient’s concerns, allowing them to express any frustrations or fears they may have. By demonstrating empathy and acknowledging their emotions, I can help establish a rapport and foster trust. It is essential to make the patient feel heard and understood, which can contribute to their cooperation.
-
Flexibility and adaptability: Every patient is unique, and their needs may vary. It is crucial to be flexible and adaptable in my approach, as what works for one patient may not work for another. I would be open to modifying the assessment process, such as incorporating breaks or adjusting the pace, to accommodate the patient’s comfort level and reduce agitation.
-
Clear communication: I would communicate clearly and concisely with the patient, providing them with a step-by-step explanation of the assessment procedures. This transparency can help alleviate any confusion or apprehension they may be experiencing. Additionally, I would ensure that the patient understands the purpose and potential benefits of the… Read full answer
Source: https://hireabo.com/job/7_0_33/Neuropsychological%20Technician