Sample interview questions: How do you handle situations where a child’s family has unrealistic expectations or demands?
Sample answer:
- Active Listening and Empathy:
- Engage in active listening to understand the family’s perspective and concerns.
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Show empathy for the family’s feelings and emotions.
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Open Communication:
- Initiate open and honest communication with the family.
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Encourage the family to express their expectations and desires.
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Educate and Inform:
- Provide accurate information about the child’s condition, treatment options, and prognosis.
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Explain the limitations and realities of the situation in a compassionate manner.
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Set Realistic Goals:
- Collaborate with the family to set realistic and achievable goals for the child.
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Help the family understand the importance of gradual progress.
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Adjust Expectations Gradually:
- Work with the family to gradually adjust their expectations as the child’s condition changes.
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Celebrate small victories and milestones along the way.
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Involve the Family in Decision-Making:
- Encourage the family to participate in making decisions about the child’s care.
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Empower them to feel like they have some control over the situation.
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Provide Emotional Support: Read full answer
Source: https://hireabo.com/job/7_0_36/Child%20Life%20Specialist