Sample interview questions: How do you handle situations where a child’s family is resistant to involving you due to concerns about privacy or confidentiality?
Sample answer:
Handling situations where a child’s family is resistant to involving a Child Life Specialist due to concerns about privacy or confidentiality:
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Empathize with the family’s concerns: Acknowledge and validate the family’s concerns about privacy and confidentiality. Let them know that you understand their desire to protect their child’s information and that you are committed to respecting their privacy.
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Explain the role of a Child Life Specialist: Provide the family with information about the role of a Child Life Specialist and how you can help their child. Explain that you are a healthcare professional who is trained to help children and families cope with the stress and challenges of hospitalization and medical procedures.
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Highlight the benefits of involving a Child Life Specialist: Describe the specific ways in which involving a Child Life Specialist can benefit their child. For example, you might explain how you can help their child understand their medical condition, cope with anxiety and fear, and develop coping mechanisms.
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Offer to meet with the family in a private setting: If the family is still hesitant, offer to meet with them in a private setting to discuss their concerns in more detail. This could help to build trust and rapport between you and the family.
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Offer alternative methods of communication: If the family is concerned about discussing their child’s medical information over the phone or in person, offer alternative methods of communication, such as email or written correspondence.
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Provide written information about privacy and confidentiality: Develop a written document that explains your privacy and confidentiality policies. This document should be given to the family so that they can review it and ask any questions they may have.
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Encourage the family to ask questions: Encourage the famil… Read full answer
Source: https://hireabo.com/job/7_0_36/Child%20Life%20Specialist