Sample interview questions: How do you assist clients in developing effective problem-solving and decision-making skills for the workplace?
Sample answer:
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Cognitive Restructuring: Guide clients in identifying and challenging negative thought patterns that hinder problem-solving and decision-making. Encourage them to adopt a more positive and realistic perspective to enhance their coping mechanisms.
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Goal Setting: Assist clients in setting specific, measurable, achievable, relevant, and time-bound (SMART) goals. This provides them with a structured framework to focus their efforts and make informed decisions.
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Problem-Solving Strategies: Introduce clients to various problem-solving techniques, such as the 5-step model (define the problem, gather information, generate solutions, evaluate solutions, and implement the best solution). Guide them through the process to develop a systematic approach to problem-solving.
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Decision-Making Models: Teach clients decision-making frameworks, such as the pros and cons analysis, decision matrix, or weighted criteria method. These tools enable them to evaluate options objectively, weigh different factors, and make well-informed decisions.
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Mind Mapping and Visual Aids: Use visual aids like mind maps and flowcharts to help clients organize their thoughts, identify connections, and explore different perspectives. This promotes creative thinking and supports decision-making.
Source: https://hireabo.com/job/7_0_39/Vocational%20Rehabilitation%20Counselor