Sample interview questions: How do you handle situations where an interviewee may have limited understanding of the interview process due to language barriers, cultural differences, and trauma associated with displaced populations or refugees?
Sample answer:
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Build rapport and trust: Establish a connection with the interviewee by demonstrating empathy, patience, and understanding. Use non-verbal cues, such as maintaining eye contact and nodding, to indicate that you are actively listening and engaged.
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Use interpreters: If the interviewee does not speak the language of the interviewer, use a qualified interpreter who is familiar with the interview process and the relevant cultural context. The interpreter should be able to accurately convey the questions and responses between the interviewer and interviewee.
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Adapt the interview process: Modify the interview process to accommodate the interviewee’s level of understanding and cultural background. Use simple language, avoid jargon, and provide clear explanations of the interview process and its purpose. Be aware of the potential impact of cultural differences on the interviewee’s responses and behavior.
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Be sensitive to trauma: Understand the potential impact of trauma on the interviewee’s ability to recall and communicate information. Be patient and allow the interviewee to take breaks as needed. Avoid confrontational or accusatory questioning, and focus on creating a safe and supportive environment.
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Collaborate with other professionals: Consult with mental health professionals, social workers, or cultural experts who have experience working with displaced populations or refugees. They can provide valuable insights into the interviewee’s background, cultural context, and potential challenges that may ari… Read full answer
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